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5-in-10: European Auto Body

Manuel De Luca of European Auto Body sits down with to talk about how they integrated virtual processes like; E-signatures to make their customers feel safe during COVID. Known for treating their clients like family and being the only certified Ferrari & Maserati Collision Repair Centre in Canada! “Car-girls & guys” this is your shop!

5-in-10: Tsawwassen Collision

Another small business owner interview with Peter Sziklai of Tsawwassen Collision in Tsawwassen, BC (Located in Delta, 30 minutes from Downtown Vancouver). Peter talks about investing in R&D as well as expanding his front office to improve the client experience. He also talks about the rapid change the automotive industry has experienced in the last several years as vehicle technology becomes more complex.

5-in-10: Budds' Collision

We sat down with J.R. Martino of Budds’ Collision in Oakville, ON. Budds' Group includes a family of car dealers including brands like BMW, Jaguar, LandRover, Mini, Subaru, Mazda, Chev & more (also Tesla certified)! J.R. really emphasizes the human element of their business and the important measures they've taken during COVID-19 to create a comfortable environment for their customers and employees.

5-in-10: Pfaff Autoworks

How do small businesses survive COVID? We sat down with Jeff Pabst of PFAFF Autoworks in Vaughn, Ontario part of the Greater Toronto Area (GTA). The PFAFF brand is well known as a luxury and specialty operator. Jeff talks about process improvements, adapting their business to maintain operations as an essential business and implementing new innovations within the business. PFAFF wants to be known as the best of the best and a shop that never compromises quality, safety or factory OEM standards.

5-in-10: Maaco Edmonton

We sat down with Carmello Mirante of Maaco in Edmonton, Alberta who is the co-owner along with his brothers Walter & Nick Mirante. A passionate family business - these guys are as real as it comes! is proud to feature small business owners & their brands. Hosted by John Harvey, Founder of Inc.

5-in-10: Doug's Place - Part 2

We sat down with Jack De Sena of Doug's Place Collision Repairs with two locations in Edmonton, Alberta (Southgate & Strathcona). Hosted by John Harvey, Founder of the marketplace. Learn about small business owners and their brands!  “We learned that we don’t know everything about the consumer that we thought we did”. Great insight from Jack De Sena after reflecting on lessons learned post-covid."

5-in-10: Doug's Place - Part 1

We sat down with Jack De Sena of Edmonton, Alberta for a "5-in-10".  Jack talks about how their affiliation with the OEM's really helped to guide them through COVID-19.  Navigating uncharted territory they segregated their front office staff from their production space to keep this essential business running.

Learn more about small business owners and their brands #smallbusinessowners #smallbusinessmatters #collisionrepair #insurtech

5-in-10: 360 Collision Centres - Part 2

Check out Part 2! Rick Francoeur 360 Collision Centres talks about opening one of the first satellite stores in BC! 360 Fabrication Inc. #insurtech#collisionrepair #insurancesolutions #autobody #oemcertified



5-in-10: 360 Collision Centres - Part 1

Rick Francoeur of 360 Collision Centres in Abbotsford, BC sits down with - John Harvey for 5 questions in 5 minutes.... (well this one was 10 minutes so we did part 1 & part 2)!

Business Owner Interviews! "5-in-10" series

We started the "5-in-10" (originally "5-in-5") concept to provide a platform to small business owners - interviewing them as they tell the stories of their businesses and their brands in their communities!  Authentic stories from real business owners - if you're a student of business and continuous improvement you'll enjoy this platform.  Stay tuned for many more business owner interviews! Subscribe to our YouTube Channel for more: