RepairPal and CrashBay Announce Partnership to Simplify Vehicle Maintenance and Collision Repair Across North America

Columbus, OH, October 15, 2024 - RepairPal, a leading provider of automotive repair information and services, and CrashBay, a digital marketplace for collision repair solutions, have entered into a strategic partnership to provide consumers with an integrated platform that connects them to trusted auto repair and collision centers across all 50 US states and 10 Canadian provinces, streamlining vehicle maintenance and collision repair all over North America.

This collaboration capitalizes on RepairPal’s certified repair network and CrashBay’s extensive digital marketplace. The new integrated platform will include advanced diagnostics, repair tracking, and improved communication tools. These features offer real-time updates and transparency throughout the repair process, enhancing the customer experience.

By integrating both companies’ platforms, consumers will enjoy an easier and faster process for booking routine maintenance and specialized repair services. They can also make more informed decisions based on quality assurances and pricing guarantees. As part of the partnership, both companies also introduced a joint customer loyalty program that provides consumers and partners access to an array of priority services.

Additionally, RepairPal and CrashBay will collaborate on producing educational content to help car owners better understand both vehicle maintenance and collision repair. The integrated platform will launch in select markets, with plans to expand across the US and Canada. This phased approach will ensure a smooth transition and a refined customer experience as the partnership evolves.

John Harvey, CEO of CrashBay, commented, "At CrashBay, we've always been committed to simplifying the collision repair process. Our shop marketplace spans across the U.S. and Canada, ensuring that wherever you are, you're never far from trusted repair services. Partnering with RepairPal not only expands our service offerings but also reinforces our commitment to quality and customer satisfaction."

Kathleen Long, Chief Revenue Officer at RepairPal, added, "This partnership with CrashBay represents a significant step forward for RepairPal. By aligning with a leader in collision repair like CrashBay, we're enhancing our capability to serve consumers with all their auto repair needs - this partnership allows comprehensive car care including maintenance, as well as full service mechanical and collision repairs."

This partnership between RepairPal and CrashBay signifies a commitment to transforming the automotive repair landscape. By leveraging their combined strengths, both companies aim to create a seamless experience for consumers, ensuring access to trusted repair solutions across North America. 

About RepairPal

Established in 2007, RepairPal connects consumers with certified trustworthy mechanics throughout the US. Large, trusted companies including USAA, CarMax, and Consumer Reports send their members and customers to RepairPal Certified shops, knowing they will get high-quality repairs at a fair price. More information is available at RepairPal.com.

Please contact pr@repairpal.com with questions or for further information.

About CrashBay

CrashBay is a digital marketplace specializing in end-to-end collision repair and claims solutions for fleets and carriers. Car owners and carriers can book appointments with shops across North America. Repair shops can list their businesses and access a-la-carte direct repair programs. CrashBay offers customized SaaS solutions, digital payments, and claims services for carrier partners. CrashBay is rapidly expanding in the US and Canada. For more information, visit crashbay.com.