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CASHFLOW!!.. Need Help?  In this video Jeff Keddie (COO) and John Harvey (CEO) walk you through the CrashBay A/R collection tool illustrating how to bring cash back into your business.  In a time where cash is king more than ever this is a must watch.  Become a subscriber shop or sign up for one of our courses and we’ll send you this tool for free.

Jeff Keddie joins CrashBay as Chief Operating Officer and partner.   Having worked for the largest collision repair networks in the industry; Jeff brings deep experience with his expertise in helping small businesses become more profitable!  His experience also includes owning and operating several small businesses as well as turning around several businesses that he later sold.  Jeff has an MBA and lives in Ottawa, Ontario, Canada with his wife and four children.  Jeff will play an instrumental role in the development of CrashBay programs and the design and delivery of our learning platform as we develop the next phase of our collision repair marketplace.

We're back in beautiful BC! Meet Shahbaz Khan owner of Maaco Langley & Maaco Abbotsford. Shahbaz is an MBA with a background banking who brings his vast business experience to collision repair. His Langley location was recently accredited as an ICBC shop - opening the door to diversifying their business mix adding insurance preferred to their portfolio. Shabaz emphasizes the value creates in ease of doing business and the importance of providing peace of mind to his clients and employees.

Many of our clients ask why 3P’s? Why not just focus on profit alone? We focus on understanding the importance of developing standardized processes that deliver consistent & repeatable results. People make it possible and are often ignored when embarking on profit. Ultimately profit is just your measure of success. In our 6 week course we’ll demonstrate why it is critical to have all 3P’s working together to achieve the best outcome. We have some of the most experienced people in the industry on our team who will be facilitating this course.

Want to maximize your Profit? CrashBay has developed an in depth 6-week course focused on the 3P's of estimating: People, Process & Profit. Shops will participate in group coaching and receive one-on-one feedback. After the course CrashBay coaches will support you to ensure maximized profitability is a permanent element of your business! 

Great discussion with Roy Pelletier of Pelletier's Auto Body, a third generation owner of a family business started by Roy's Grandfather. Roy talks about adapting to digital communication with clients while trying to maintain a high level of care. He also talks about instituting new processes in the production area and front office as they adapt to a post-COVID-19 world. Certified in 12 OEM brands Pelletier's believes in quality and it's something they want to be known for. "Let us take care of you" in their tagline and it's evident in their culture and results.

We sat down with Frank Gobbato of Formula First Collision in Windsor. Talk about a niche business; they've got a cafe and restaurant in their front lobby! If that wasn't enough to make their clients feel comfortable; they're also certified in over 15 OEM brands and adding more! Frank talks about the evolution of the industry and how technicians have risen to the level of engineers. Frank also talks about how collaborating with the OEM's has helped their business weather the storm during COVID-19.